Swim School Terms & Condtions
Please find below details of our terms and conditions including class holds, make-up lessons and cancellations for the Goodlife Community Centre Swim School.
These terms and conditions are current as of 1 January 2026
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From 1 Jan 26 - $22.00 per lesson (paid monthly via Direct Debit)
All swimming lessons must be paid by completing a BECS form. The first withdrawal starts from your child’s first week of swimming lesson. Money will be debited from your account monthly thereafter.
Prices and terms and conditions are subject to change; we will endeavour to notify participants of any in advance of any changes.
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If your child’s lesson falls on a public holiday (outside of the three weeks closure at Christmas) they are entitled to a makeup lesson within the following month. We highly recommend make-up lessons be booked as close to the missed lesson as possible. Please email to arrange this.
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We ask that you email and give us two hours notice if your child will not be attending their class. Make up lessons will not be offered for any absence of a scheduled lesson that has not been notified via email.
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A minimum of four hours’ notice via email is required for private lessons.
No make-up lessons are available for private sessions. Fees for private lessons will be adjusted as required.
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In the event a parent or guardian cancels a lesson via email and provides at least 2 hours notice, one make-up lesson will be offered. Make-up lessons must be used within one month of the original scheduled lesson, although availability of times cannot always be guaranteed. If a suitable make-up time cannot be arranged, a family swim pass may be issued for use in the outdoor 25-metre and toddler pools. Family swim passes must be issued by the Swim School and used within the current calendar year.
Make-up lessons will not be provided for absences that have not been notified to the Swim School via email. A minimum of two hours’ notice is required for group lessons and four hours’ notice for private lessons.
Make-up lessons do not carry over into the following year and cannot be redeemed during a class hold period or after a child’s enrolment has ended. Make-up lessons must be used while the child remains actively enrolled in the Swim School.
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Our class holds are available for up to four weeks per calendar year, ideal for holidays or personal commitments.
Up to four weeks of class holds are available free of charge each calendar year.
A three-week closure applies over Christmas/New Year.
Holds longer than four weeks require a valid medical certificate.
Two weeks' notice is required.
Your child’s spot will be held for up to four weeks. Longer absences (without a medical certificate) may require re-enrolment upon return.
Class hold requests must be made in writing via email. Please submit the Class Hold Request Form via email or at reception two weeks in advance. Forms are available below or at the front desk.
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All children under three years of age must wear a properly fitted swim nappy for the duration of each lesson. Only children who are fully toilet trained are exempt from this requirement. In the event of pool contamination, significant cleaning costs and lesson cancellations will occur. Instructors reserve the right to deny pool entry to any child without an appropriate or clean swim nappy.
Children enrolled in Level 4 and above are required to wear goggles and a swim cap during lessons to reduce eye irritation and hair loss. Some activities will be conducted without goggles to support water confidence and safety skills.
Swim nappies, goggles, and swim caps are available for purchase at the front counter.
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If cancelling Swim School enrolment - we require a minimum of one month notice in writing via email. Refunds for missed or cancelled classes will not be offered. Credits for cancelled lessons will only be issued if a child has missed lessons due to major illness and upon presentation of a medical certificate.
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Mon - Fri 9am - 2pm
Sat & Sun CLOSEDWe love email, it helps us keep track of all your enquiries and requests:
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Occasionally we may need to close the pool due to weather events or other unforeseen circumstances. In the event of this, we will provide you with additional make-ups for lessons cancelled, or if you prefer, a family swim pass.
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A parent or carer must stay on-site during your child’s lesson – ideally nearby in the Learn to Swim pool area.
All kids enrolled in Learn to Swim MUST have a parent or guardian onsite.
All kids enrolled in Squads 10 years or younger MUST have a parent or guardian onsite.
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Goodlife Community Baptist Church privacy policy is in accordance with State and Federal Laws of Queensland and Australia. We do not share, sell, or exchange your information with anyone without your permission (unless required by law enforcement).
Goodlife Community Baptist Church does not send any unsolicited mail via traditional or electronic services. In signing this form we will add you to our confidential member database where you will receive important updates on swimschool and occasional centre updates via email. We believe that establishing trust with our members; old, current, and future, is essential to our success.
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The Goodlife Community Centre has been established as a place for people to come, participate and connect with others in a safe and enjoyable setting.
The Goodlife Centre is based on Christian values and we will therefore endeavour to treat people in a manner that is both honouring to God and to individuals.
We believe in the value of all people and we desire to see this value influence everything that we do and also the way that the centre is presented and kept.
We ask that you, as a participant in the activities of the Goodlife Community Centre, behave in such a way that the atmosphere of the Goodlife Centre remains friendly and inclusive. Continued violation of these principles may result in the termination of membership for sake of the well-being of others.
Therefore we request that there be:
No use of profane, vulgar or abusive language
No destructive, disruptive or divisive conversation about other members. Please honour and respect others individuals.
No physical altercations.
No consumption of alcohol on the Goodlife property
No smoking within the building or fenced enclosures (including the skate facility) and that all other Queensland state regulations are abided by whilst on the grounds of the centre.
No animals inside the building unless as an aid to a person with a disability.
Respect of the facility and its grounds.
Appropriate and respectful response to instructions given by a member of the Goodlife staff.